Whenever you hear discussions about support desks, the term “tickets” is going to come up. Terms like ticket volume, response......
CanvasIT is built on a philosophy of continual improvement in pursuit of providing the highest quality customer experience. Founded with a focus on clients’ expanding needs, our mission is to surpass expectations and earn your trust with premier domestic outsourced services.
CanvasIT prioritizes every service request through a ticketing triage system ensuring every customer is properly escalated to their specific support desk technician or team.
CanvasIT consistently works to perfect the experience and represent your brand with integrity. We align our service around your specific needs to ensure a white glove experience for your clients.
A well known US hospitality supply company transforms help desk support with Canvas IT outsourcing, eliminates 100’s of monthly inquiries, improves satisfaction scores, employee up-time, and performance.
America’s beloved brewery improves sales potential, brand reputation, productivity and employee engagement with the help of Canvas IT’s 3rd Shift solution.