Make Your IT Applications More Flexible, Secure and Easier to Fix

Busy medical practices face an overwhelming number of technology choices for managing their operations. New software and upgrades become available at an often exhausting rate, and as such, clinic managers often procrastinate to upgrade technology as long as possible. They rely on slow and outdated systems to run their practice. These stagnating systems bleed clinic revenue, impeding growth, and requiring frequent, expensive visits from an IT application vendor.

Information To Power Through The Hard Choices

IT application reviews – which audit software, network and system capabilities – help medical practices rise above the chaos and create a sustainable roadmap for system maintenance growth. A managed IT firm performs this audit to give managers a better understanding of the strengths and limitations of their current systems. Managed IT partners analyze IT infrastructure, and the short and long term goals of a practice in order to make recommendations for upgrades.

These recommendations might include:

  • A software or hardware upgrade
  • A complete system overhaul or replacement
  • Simplified processes through system consolidation
  • Moving a system to the cloud

IT application reviews help medical practices create a sustainable roadmap for system maintenance.

“IT application reviews help medical practices create a sustainable roadmap for system maintenance.”

Make Your System More Flexible, More Secure and Easier To Fix

Moving computer systems in to the cloud is becoming a more feasible and appealing option for many clinics these days, allowing users the convenience of remote access. Clinic staff can access critical information from any location, whether it’s a main office, a satellite location or during business travel.

When you work with a managed IT partner, their team also has access to your IT application so that they can troubleshoot, make upgrades and repair problems without making onsite visits.

This includes remotely handling issues relating to viruses and malware, which can shut a clinic down entirely if left unchecked. Virus protection is a 24/7/365 proposition. Hackers are always coming up with new ways to attack computer systems, and dealing with the manual upgrades to security systems that keep them out can be time consuming. If a medical practice is hit with a virus, it can cause your entire business to shut down.

When a managed IT partner has remote access to the systems, their team can roll out new protections in the background, without clinic staff ever having to worry about updates themselves. In the event that a virus does attack a clinic’s system, the managed IT team can implement immediate workarounds to keep programs up and running while working on permanent fix in the background.

Cloud Based IT Applications Allow The Most Simplified Upgrades

Cloud-based IT applications can also ease the stress of upgrading an individual IT application. When you work with enterprise-level applications that are based in the cloud, simple software patches and security updates can occur automatically. There is no need for a personal visit from a tech, and clinic staff won’t have to deal with upgrading hardware to run their current programs. Clinics can upgrade simply and remotely when the latest version of an enterprise application is released. There is no need for onsite installation of new versions of your current programs.

Upgrading systems and technology can interrupt daily operations, cause stress for internal staff, and overwhelm practice managers. Partnering with a managed IT services provider that specializes in healthcare can help ease the headaches that comes with upgrading systems. They can evaluate your current offerings in order to make the proper recommendations for your individual practice, and they can help you manage and maintain your IT applications once your systems upgrades are complete; keeping your internal staff focused on what matters.

Micah Laughlin

Micah Laughlin is the founder of Canvas IT and a leader in technology management services, supporting organizations of all sizes and helping them to thrive in spite of IT challenges and organizational changes. His first-hand experience with Service Desk Outsourcing companies led him to create a better way of doing IT outsourcing, the way he’d want it done. Today his philosophy carries on at Canvas IT as he creates a custom solution for each client just the way they’d want it done. Micah’s service desk management philosophy has supported dozens of growing businesses, adding value to the IT services they provide. Prior to founding Canvas IT, Micah spent more than 24 years managing IT operations – with 18 spent balancing the need for open, flexible systems with the restrictions of the highly-regulated healthcare industry.

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