AskIT: 403 Errors and How to Regain Email Access

Incident Analyst, Mark Jackson shares 3 quick steps to work around those pesky 403 errors and regain access to your email.

1. Navigate to Google Chrome and double check the upper right hand corner. You should see your name. If you see something other than your name (like “Person 1” or an email address)…

2. Click the “name” you see. This will show all available email accounts.

3. Click the icon to switch to either your personal or managed account.

And that’s it! You should now have access to your needed email account(s).

Micah Laughlin

Micah Laughlin is the founder of Canvas IT and a leader in technology management services, supporting organizations of all sizes and helping them to thrive in spite of IT challenges and organizational changes. His first-hand experience with Service Desk Outsourcing companies led him to create a better way of doing IT outsourcing, the way he’d want it done. Today his philosophy carries on at Canvas IT as he creates a custom solution for each client just the way they’d want it done. Micah’s service desk management philosophy has supported dozens of growing businesses, adding value to the IT services they provide. Prior to founding Canvas IT, Micah spent more than 24 years managing IT operations – with 18 spent balancing the need for open, flexible systems with the restrictions of the highly-regulated healthcare industry.

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